Good questions deserve clear answers.

Media Edge is URQ’s practical media training program for executives, spokespeople and subject-matter experts preparing for television, radio, podcast, print or online interviews. Confidence Edge develops presentation skills, public speaking confidence and clearer workplace communication. Podcast Edge is tailored one-on-one coaching for current and prospective podcast hosts. If your needs overlap, Chris can design a bespoke program combining the most relevant elements.

Yes. URQ does not deliver a rigid, off-the-shelf workshop. Chris tailors the content, case studies, interview questions, presentation exercises and practical rehearsal scenarios to your organisation, industry, participants and communication objectives. A briefing conversation before the session helps ensure the training reflects the real situations your team is likely to face.

Yes. URQ provides communication training for corporate teams, leadership groups, executives, spokespeople and individual professionals. Media Edge and Confidence Edge can be delivered for groups or as private executive coaching, while Podcast Edge is usually a tailored one-on-one workshop. Chris can recommend the best format based on the number of participants and the outcome you want.

The ideal group size depends on the program and how much individual rehearsal and feedback each participant needs. Smaller media training and presentation skills groups allow more time for realistic practice, playback and personal coaching. Larger sessions can also work well when they are structured around demonstrations, group exercises and selected rehearsals. Chris will recommend a format that makes the best use of your available time and budget.

URQ prepares a tailored quotation because the cost depends on the program, session length, participant numbers, location, facilities and level of customisation required. After a short conversation about your objectives, Chris will recommend an appropriate format and provide a clear proposal. You do not need a fully developed brief before making an enquiry.

It is best to enquire as early as possible, particularly if you need a specific date, an interstate session or training before an important interview, presentation or announcement. Short-notice media training and executive coaching may sometimes be possible, so it is still worth contacting URQ if your requirement is urgent.

To begin, URQ only needs a brief outline of your organisation, participants, communication challenge, preferred timing and location. Chris will then discuss your objectives, audience, experience levels and any upcoming interviews or presentations. That conversation provides the detail needed to recommend the right program and tailor the practical exercises.

Yes. Practical rehearsal is central to URQ’s approach. Depending on the program, participants may practise media interviews, difficult questions, key messages, presentations, podcast conversations or other realistic workplace scenarios. Chris provides direct, constructive feedback so participants understand what is working, what needs to change and how to improve immediately.

Yes. URQ can shape the training around a forthcoming media interview, keynote, board presentation, announcement, crisis issue or other high-stakes communication event. Realistic questions and scenarios help participants test their messages, identify gaps and rehearse their delivery before the moment matters. Confidential or sensitive material can be discussed during the initial briefing.

Courses in URQ+ are designed for immediate purchase and self-paced learning. Depending on the course, participants can work through video lessons, practical exercises, planning templates and downloadable resources in their own time. Purchased courses appear inside their personal URQ+ account, allowing learners to return to the material and continue from where they left off.

URQ+ is the private, logged-in learning area for URQ customers and participants. Each person sees only the online courses and participant resources they have purchased or been granted access to. It provides one secure place for video lessons, refresher material, worksheets and downloads connected with their URQ learning.

Selected Media Edge, Confidence Edge and Podcast Edge workshops can include access to a private participant toolkit. These concise resources may include refresher videos, planning templates, checklists and practical downloads that reinforce the in-person training. Access is granted individually through URQ+ after the workshop rather than being published on the public website.

No. Receiving access to a course or participant toolkit is separate from consenting to promotional email. URQ may send messages needed to provide your account and learning resources, but you can choose separately whether to receive occasional communication advice, videos, event invitations and other URQ updates.