URQ INSIGHTS

Clear thinking for people with something important to say.

Practical insights on media interviews, presentations, podcasts and high-stakes communication—from journalist, broadcaster and trainer Chris Urquhart.

Live vs. Pre-Recorded: How to Tailor Your Interview Strategy Oct 01, 2026

Approaching every style of media interview with the exact same strategy, is not a strategy for success.. One of the first questions you must ask yourself is: 'What kind of interview is this?' Broadly speaking, broadcast interviews boil down to two distinct typ...

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The Basics of Crisis Communications Oct 01, 2026

Whether it’s a natural disaster, a corporate scandal, or a public health emergency, the way we communicate during a crisis can make all the difference to the duration and severity of the crisis, the human effects and the longevity of damage to a brand.

Over t...

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Why Saying "No Comment" Isn't a Good Strategy in Media Interviews Feb 01, 2024

One of the most common questions that I get in my media training programs, is “can’t we just say ‘no comment’ if we don’t want to answer”?

It’s an understandable approach, given how often we all see the phrase get used on the news.

An annoyed politician in t...

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How to get rid of those filler words! Feb 01, 2024

Do you ever find yourself using filler words like “um”, “ah”, or “like” when you’re speaking? These words can detract from the clarity and effectiveness of your message, and may even make you come across as less confident or knowledgeable. Fortunately, there a...

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The body language mistakes you need to avoid Feb 01, 2024

So much of our communication when giving a speech or presentation is actually non-verbal. Our body, facial expressions, gestures, posture and eye contact all make an enormous difference to the way we are perceived. Getting it right means making a positive impa...

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Why a journalist (or ex journalist) should be your media trainer. Feb 01, 2024

I’m pretty firmly of the view that the best people to conduct media training are journalists who have actually worked in the field that your industry is trying to target.

When it comes to media training, there are many types of trainers to choose from, includ...

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